Xcel Energy is a leading electricity and natural gas energy company, offering a comprehensive portfolio of energy related products and services to 3.3 million electricity customers and 1.8 million natural gas customers.
One of the numerous projects Bolger produces for Xcel Energy is the New Mover Kits. These informational kits are sent to those seeking new service or changing service. There are multiple kits for each state, anywhere from 14-15 different sets, requiring variable printing and kitting of specific pieces to be included in the mailing dependent upon the customer. These mailings were done internally by Xcel employees and by hand.
It was the Bolger solution to utilize our technology in printing the variable letters and selecting the materials in an automated process that would eliminate the time and efforts of Xcel employees and reduce cost as well. Bolger also oversees the response to the mailings.
Through Bolger’s printing, on demand and fulfillment systems, Xcel customers receive new information in a more timely fashion, and have the capability of tracking results. |